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Raw Material
We have established long-term, stable partnerships with reliable raw material suppliers and conduct performance tests on all incoming raw materials to ensure that they meet our stringent quality requirements.
We establish a rigorous quality control and management system to provide our customers with high-quality tower internals and packing products and meet their needs and expectations. To achieve this goal, we implement fine management and control on each production process. Our products undergo multiple inspections and tests to ensure their reliability, performance, and durability. Additionally, we continuously improve product design and production processes to meet the evolving market demands. We firmly believe that only through continuous innovation and improvement can we provide customers with better products and services.
ISO 9001:2005 quality management system certification
Walcoom renewed its certification in 2018 and obtained ISO 9001:2015 certification. This fully demonstrates our high level of commitment to quality and continuous improvement to ensure that our products and services comply with international standards and industry requirements, proving our dedication and firmness in quality management.
Rigorous quality management system ensures product quality.
We have a comprehensive quality assurance process ranging from raw material purchasing, manufacturing to final product delivery. Every link has strict quality control to ensure our products meet relevant standard requirements.
We have established long-term, stable partnerships with reliable raw material suppliers and conduct performance tests on all incoming raw materials to ensure that they meet our stringent quality requirements.
Debug and standardize the equipment to ensure that the products meet HG/T 21618-1998, JB/T 10999-2020 and other industry standards and order requirements.
Our quality inspectors will conduct performance testing on all products at the time of warehousing and corresponding test data reports will be generated to ensure traceability of their origin.
Before packing, our quality inspectors will test the products in batches at the factory. The qualified products will be packed tightly with built-in cushioning layer to prevent the products from being bumped and damaged during transportation.
Before loading, our staff will conduct a final check on the quantity and packaging to ensure that the quantity and packaging meets the order requirements, so that the goods can be delivered to the customer in good condition.
We can offer flexible logistics solutions for our customers or provide corresponding logistics according to their requirements. We offer real-time order tracking services and can provide immediate shipment status.
Professional, positive after-sales service makes you free from worries.
We attach great importance to the after-sales experience of our customers and therefore provide them with comprehensive after-sales support and services. If you encounter any problems during product installation, use or maintenance, our service team will respond promptly and provide solutions to ensure that you can get satisfactory service.
